Welcome to Packing Tape Shop online help / frequently asked questions.

Here are a few frequently asked questions to help you get started using Packing Tape Shop online.

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When will my credit card be charged?

Your credit card is charged immediately on purchase, if your card can not be charged, the goods you ordered will not be sent.

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Are the details I supply you kept private?

Yes, Packing Tape Shop will never pass your details on to a third party, unless we are required to do so by law.

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How do I know my order has been received?

Once an order is received by Packing Tape Shop, you will receive an order confirmation email to the address you entered during the secure checkout process.

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My order never arrived?

Please contact Packing Tape Shop via the 'contact us' page if your order has not been received within the time originally stated in the checkout or what you deem to be reasonable.

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An item is missing from my shipment?

Please contact Packing Tape Shop via the 'contact us' page if your order is incompete or incorrect.

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Are the prices shown inclusive of GST?

Yes, all of our prices are inclusive of GST.